If you have been frustrated by the managed care industry, denied claims that should have been paid, refused a referral to a specialist and wondered what you could do to advocate for yourself: 1.Keep good records. Follow up all phone conversations related to billing/reviews/referrals with a letter- preferably certified. Keep your own copies of all [...]
Some people have been asking how our office did during the recent earthquake (7/29/08) I was in the office on the phone. No, I did not get off the phone. (No one who knows me is surprised). Nothing fell in my office except a full bottle of Perrier and – well- Gill. The two file [...]